January 15, 2021
1.15.20 - SYSTEM IS RUNNING NORMALLY - If you are a customer and have any problems, please call the office at 918-756-8910.
1.14.20 - 9pm All has returned to normal.
1.14.21 - REPAIR IS COMPLETE, we will be bring the system back slowly and it will take a while to get the Twin Hills Tower full.
1.14.21 - Work continues this morning. We found a major break on our main feeder line that travels to Twin Hills tower. It was a hard one to find in the wooded treeline and next to a creek as well, which can be perplexing to be certain where the water is coming from. Crew worked late into the night to expose the correct line as there were three running through this particular area. Due to part of the problem area being a large steel line. Work had to cease in order to get the proper parts and cutting tools. Late last night they prepared the area for an early start this morning and crews are on site finishing the repair now. We had to shut down the water in this area, so this is why some customers lost water. Once this is finished we will be turning water back on and this should solve our biggest problem. We need to commend our three operators (plus one temporary operator) that have worked continuously with only about 5 or less hours of sleep running their bodies in the cold and wet mud. They love their job and when even one person is out of water they make it priority to go non-stop. Needing all hands on deck, there is no B team and so there is really no trade off time for one to rest while another works. It's physical and mental all day as soon as their boots hit the ground. We THANK them for the job they do!
Here are some scenes from the field.
There will continue to be other issues as we wrap up these major repairs. Milky water is just air in the lines. Fill a jug and set it on the counter and this will dissipate. You also may have air or a little bit of dirty water. We are taking water samples and you might smell the increase of a little chlorine as the new water comes in. At this point, there are no boil orders, but use judgement and drink filtered water if possible. Believe it or not, a little clean dirt is not bad to drink, but we will get our testing results soon so you can feel confident in drinking the water. As soon as possible we will be out flushing lines and dead ends. You can flush your personal home by an outdoor spigot, bathtub and by removing any screens from your kitchen faucet to run some water until it looks clear.
This has all happened during the time our meter reading should be taking place, so read dates may be a little different this month.
Again, thank you for your patience, but most of all for your understanding!
1.13.21 - We have fixed two leaks that have made a good impact on our recovery of our Twin Hills tower, but still not abe to keep it up as of yet. We have another few mile sections where there is a possible leak or seeping valve causing pressure issues conflicting with pumping more to Twin Hills Tower more speedily. We are beginning stages for leak detect for this now. Work continues. Please don't be alarmed when there are no updates as all hands are on deck, we WILL update when we know we are 100%. We do not always send a text alert. You must come back to the same link. if by some chance it is not the current date, REFRESH your browser by going to the HOME page and then hit the UPDATE LINK.
1.12.21 - Twin Hills Tower's water level is rising. This is the beginning of recovery, but a great sign.
1.12.21 - Crews have been working on several line repairs today. We have another substantial leak in the Twin Hills area that has been scheduled for repair next. One major repair of a blown valve will be putting some homes back in water this evening. Still working for as long as we can into the evening past dark working towards getting the last leg of the system up and continuing at daylight.
Reminder: We will be turning off isolated areas for short periods of time to install parts once the lines are dug out. We do this as quickly as possible keeping down times short during repairs. This can be in areas not affected by the current outages, so do not be alarmed.
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